TrialWorks is your partner behind the scenes, saving you time and supporting your continued success.
TrialWorks Quick Support
TrialWorks Version Changes
Installation, Upgrades & Utilities
- TrialWorks Program
This is the complete TrialWorks v.9.
Note that not all components need/should be installed on servers. For advice and assistance, contact our support team.
- TrialWorks Refresh
This package should be extracted to your TrialWorks share. Contains Microsoft Access 2010 Runtime, PDF components, and .NET frameworks.
- TrialWorks Repair Utility
Download this utility to repair issues related to Microsoft Outlook and/or Microsoft Access.
- Call Log & Calls Manager
- Contact Management
- Contacts from Outlook
- Docketing in TrialWorks
- Fixing Dropdown Menu Items
- Using FileIT
- Using the History Tab
- Mailing Wizard
- Mass Tort Cases
- Negotiations Tab
- Production Tracker Tab
- Security Module
- SMS Messaging
- Service on Attorney By Email
- Stamps.com Integration
- Template Training
- TrialWorks Search
- Template Updates and Bookmarks
- Workers Compensation
- Customer Support Guide
TrialWorks for iPhone/iPad is the first app of its kind to provide lawyers with accessibility to all matter related documents, notes, docket (calendar) and contacts on the fly.
TrialWorks App allows existing TrialWorks Case Management Software users to review and/or edit notes, contacts, docket, add time to timekeeper, review and add new intakes, case history and review attachments in TrialWorks on their Android devices.
Our support team is ready to assist with any software issues that arise, so your focus can remain on your clients. TrialWorks has allocated extensive resources to our case management software support effort.
We have recently welcomed several new members to the team, all of whom have considerable experience in delivering best-in-class software support. In addition to new support staff, we have also recently upgraded our support tracking software to minimize response times and prioritize critical issues.
As one of the earliest case management products in the industry, we strive to maintain our leadership position in everything that we do – from product innovation to training and implementation to ongoing customer support.