Testimonials - Listen to Your Peers!

Here are some of the things our Customers say about TrialWorks and Lawex Corporation:
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Thank you Trialworks for saving my firm! About two years ago we joined the many satisfied customers of your firm by installing Trialworks on our network. Quickly the program became an essential component of our practice. Until one day – a day I’ll never forget – when our server crashed and literally put us out of business. In less than 48 hours Robb and the rest of the Trialworks staff had us calmed down and up and running, remotely hosting us through the Trialworks server in Miami. We intended for this to be a temporary fix. Instead, it has become our way of life. It is amazing to be able to log on from anywhere in the world and have complete access as if you were sitting at your desk. The support and service that has come along with the remote hosting has been nothing short of exceptional. I thank you all for turning this otherwise traumatic experience into something that has had such a positive effect on my practice.

JOSH SILBER
Lindenbaum & Silber, PLLC
419 Park Avenue South
New York, NY 10016
(212) 532-0154
jsilber@nymedlaw.com

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Tracee, you sold us on TrialWorks, and Robb's reputation solidified our decision go with TrialWorks. You and your staff have delivered!
I just want to let you know how impressed I am with Ofonime. In fact, our entire staff has told me how amazed they are with his competence, knowledge and professionalism. Most importantly, he is simply wonderful to work with. He has been extremely patient, tolerant and just plain nice in working with all of us to install and upgrade our system over the last couple of weeks. TrialWorks has greatly exceeded our expectations with respect to its capabilities. We just started working with TrialWorks, and we have already seen significant improvements in productivity and efficiency. Although it is capable of doing everything we need it to do and more, it is easy to learn and easy to use, thanks to the outstanding training we received from Bruce. The service we have received from Ofonime, and from everyone at TrialWorks, has just been outstanding. Thank you for everything!

ERIC ROMANO
Romano, Eriksen & Cronin
P.O. Box 21349
West Palm Beach, FL 33416
(561) 533-6700
(561) 533-1285 - Fax
eric@rec-law.com

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The insurance and corporate clients I defend expect me to deliver top drawer service in a cost-effective manner, and Trialworks goes a long way in helping me to meet their needs. With Trialworks, I can review file documents in seconds on a computer screen, instead of wasting time going through piles of paper. Trialworks gives me immediate on-line access to the information I need.

Regards,
~David
David Zizik
Zizik, Powers, O'Connell, Spaulding & LaMontagne
Wesley, MA
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"As I mentioned to you in our recent training, our firm has been very pleased with Trial Works. Even the most computer illiterate (myself ) has been far more productive and efficient with its use.We look forward to many years of association with your organization."
Jacquelyn C. Gregan, Esquire
Haskins, Gregan & Kelly

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Robb,
Like all the other support you give our firm, TrialWorks again this year has gone above and beyond anything they need to do and even more importantly, above and beyond any other business I deal with. You are to be commended upon building a stellar company and hiring terrific people (of which, you should be proud). They serve your company well.
Of course, it goes without saying that your product is the best out there!!
Thanks again for all your help.

TODD S. STEWART
Jupiter, FL

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"TrialWorks is simply the best case management system we've ever used. During the past 15 years, we've tried out every major system on the market. We bought one (a major disappointment) and then tried to build our own. We purchased TrialWorks because it's reasonably priced, does everything it promises and seamlessly interfaces with our existing software. The result has been a dramatic increase in the productivity of our firm's staff and lawyers. What sets LAWEX apart from every other vendor (of any product) we've dealt with is the responsiveness of the LAWEX staff. They've promptly and honestly answered every question or concern we have had. When we've suggested enhancements to make the program more useful to us, LAWEX has immediately incorporated them into its next update (sometimes within hours) and have made them instantly available to us. TrialWorks is a program that's easy to use, produces exactly what a trial lawyer wants, and just keeps getting better. I recommend TrialWorks, without qualification, to anyone."
John K. Powers
Powers & Santola
Albany, NY
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On behalf of my staff, please accept our thanks and gratitude for an excellent job installing TrialWorks at our agency. From the initial contact with your firm through Patrice, the customization of TrialWorks provided by you, and the wonderful training provided by Ken, we have been treated to a "can-do" attitude, emphasized with professionalism and courtesy.
Water Resources Department
Salem, OR
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Robb –

I just wanted to say thanks for the amazing hosting services that TrialWorks provides. As you know, I have been a hosting customer for almost a year now, and the entire time everything has been flawless. It still amazes me to this day that I can sit down at any computer in the world, log on to the TrialWorks server, and have access not only to my cases in TrialWorks, but also to my Outlook, Quickbooks, web browser and everything else. The fact that it is there is no time delay is equally astonishing to me – its as if I was working with these programs on my hard drive or on a local server here in my office, not one that is thousands of miles away! In addition, I sleep well at night knowing that all of my data is getting backed up regularly by TrialWorks, so that the integrity of my data is maintained. Thanks again for this great service and for your spectacular staff, who always go above and beyond the call of duty to assist me with any questions I have.

Fred Schulman, Esq.
FREDRICK A. SCHULMAN, PLLC
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Dear Karl,
I wanted to take some time and just thank you for the wonderful technical support you have provided on TrialWorks. You and your staff have really helped in assuring our system is up and running. Special Kudos to you and Robb.

I really enjoy TrialWorks. I previously had Junior Partner which went out of business. TrialWorks surpasses all of my requisites in case management software. It is user friendly and easy to organize. I enjoy the hyperlink and scanning features tremendously. We are a small law firm with just myself and my secretary. My secretaries computer is the server and

I use a laptop. This method is fantastic as I can take notes on the laptop during hearings and depositions and the synchronize it with the server when I return.  Recently I had an interesting situation wherein the insurance carrier had admitted liability on a matter. I embedded their letter into Production Tracker. When they turned the file over to their attorney, they either lost the letter or did not forward it to him. While we were having a settlement conference, I explained that his client had already admitted liability. He said he had no information to that effect. I pulled up the letter on my computer to show him. We then entered meaningful discussions on settlement.

I also want to thank you for the newsletters that give helpful hints. The service you provide is much more than just selling software, but you portray a real interest in having our business succeed. For this, I am very grateful.
Sincerely yours,
David W. Parker
Salt Lake City, Utah
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"Just a short note to let you know how happy I am with the service and support that you and your staff bring to a world of software vendors who develop excellent software but fail to support them. Through the years that we have been TrialWorks users, your staff has been responsive to all of our needs and have taken our suggestions for improvements and updates to heart and have included them in your next release. I applaud you. Your latest update is by far the best product I have ever had the occasion to use. Its interface is sleek, crisp, clear and easy to use. I applaud you again."
Howard S. Richman
Goldsmith & Richman
New York, NY
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"I spent almost a year and a half shopping for a case management program that would suit my practice, which handles complex malpractice, personal injury and product liability cases for plaintiffs. I tried out just about everything I could find, including Saga, Needles, Legal Files and others. Nothing came close to the level of organization and the ease of adaptation of Trialworks. Essentially, it allows you to convert your computer into a casefile, while adding the ability to generate your documents -- from letters to discovery demands to case-specific subpoenas -- while also giving you top docket-management abilities too. Especially handy is the way contacts are kept track of, so that when you bring up someone's name -- like when an adjuster or defense counsel calls -- you immediately have available all of your correspondence and notes for contacts with that person; you're up to speed immediately. On top of that, the technical service is top notch --available by phone and terrifically helpful. I recommend the program to any trial lawyer -- whether in a small practice like mine or in a large firm.
David B. Golomb
New York, NY
Past President, New York State Trial Lawyers Association 1999-2000
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"Dear Robb and TrialWorks Staff:

I have been using TrialWorks since 1997 and wanted to thank you for the excellent product and service. I am particularly pleased with your willingness to add features requested attorneys in the field. The ability to quickly enter notes for any case, e-mail it to the appropriate staff and docket follow-up all in one easy step is the backbone for our staying organized. We have a Notes Topic entitled "Action Taken" into which in seconds we make a quick note of what has been done on the file. A quick Notes Report for this topic and any staff can see the total history of the case and relate such to the client. Today I e-mailed an Amended Answer directly from the Pleadings tab to co-counsel in Minneapolis for his review. There is literally no need to leave my desk.

Thanks again."

Gary M. Hazelton
Hazelton & Rodgers, P.C.
garyh@hazeltonrodgers.com
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“The seamless integration of TrialWorks and the Microsoft Office Suite offers the most comprehensive case management program for the litigation firm. We have found that by utilizing TrialWorks, along with the MS Office programs, we are able to accomplish more in less time while also maintaining a complete overview of all activity within the firm at any given time. The TrialWorks staff has been extremely responsive to our input and many of our suggestions have been incorporated into the next release of TrialWorks."
Mark S. Davis
Davis Levin Livingston Grande
Honolulu, HI
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"We have been using Trial Works for a year and love it. We had Time Matters before and something else that escapes me right now. We looked at Practice Perfect or something like that and TrialWorks is the best I've seen. Karen and I both have it loaded on the notebooks so we can work on files while traveling. If you haven't looked at TrialWorks, let me know and I'll get you the contact person in Miami. It was actually designed by an attorney working for Colson and Hicks. We love the system and know it will supply our needs completely in the future."
Nolan Carter
Carter Law Offices
Orlando, FL
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"Our Law Firm has used TrialWorks for just over a year. We definitely recommend TrialWorks. A great feature is the ability to scan all our mail and paperwork with our high-speed scanner and link directly to each case in TrialWorks. Have you ever been on the phone and not been able to locate a “the file”. It’s great just to be able to look at your monitor and see every piece of paper on your screen and without wasting time searching for the file. Another great feature is the support staff. There is always a “cheerful” and “knowledgeable” person ready to help you with any type of problem you might have. They have helped us with technical issues and setting up other brands of software to work more efficiently along with Trialworks. ( e.g.. PC Anywhere and Outlook)
Charles J. Kane
Greenspan & Kane
Boca Raton, FL
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Tracee,
As you know, our firm specializes in civil litigation from the defense side. Before we ever investigated purchasing case management software, we automated many of our case related functions. We spent several years evaluating case management software programs to find one that would truly make our job more efficient. We used demo programs from 6 different software manufacturers and never found one that actually made us more efficient. We even rejected Trialworks on our first try. However, we sent emails to Rob Steinberg explaining what we didn't like about the program and what we thought could be changed. Three months after our first contact with Rob, he requested we try Trialworks again. We were very impressed with the final product and agreed to implement Trialworks for our offices in Birmingham and Mobile. Even after we purchased Trialworks, the Trialworks employees have gone way beyond our expectations in addressing nearly every suggestion for improving the program.

Trialworks has greatly increased our productivity and organization of files. The remote access features allow our attorneys to access their entire files from the office, home or the road. Best of all, the Trialworks staff continually find ways to improve the program. I highly recommend Trialworks to ANY litigation firm.

William A. (Bill) Austill
Austill, Lewis & Simms, P.C.
2101 Highland Ave. Suite 500
P.O. Box 11927
Birmingham,Al 35202-1927
Phone 205-870-3767
Fax 205-870-3768
baustill@maplaw.com
http://www.maplaw.com
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As a testament to the technical sophistication of TrialWorks, lawyers in our Manhattan office can access case data while lawyers in our Long Island office view the same cases. With our SQL server, it’s like the two lawyers are in the same place. Even with 4,000 cases loaded into the system, more than one million records entered, and up to 80 users tapping away at their computers, TrialWorks provides us case information in a flash. TrialWorks keeps our firm ahead of the competition.
Nick Papain
Sullivan, Papain, Block, McGrath, & Cannavo
New York, NY
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"Until January 1999 I was using a case management system designed in the early 80's. It was clearly outdated. I began investigating everything available in the marketplace. Almost everyone was willing to provide working demos. It was clear from the beginning that while each had some features that I wanted, none had as many as TrialWorks. The system has made the overall running of my office much more efficient and smooth. The TrialWorks system is setup so much like a file, and everything is so intuitive that it is very easy for new hires to learn the first week on the job. My staff rarely have to actually go to the file room to see the "hard" file, everything we need is in TrialWorks. "
Steven Weinberg
Law Offices of Steven Weinberg
Palm Desert, CA
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The fact that TrialWorks integrates seamlessly with MS Word and Outlook meant it was THE program for our office. Robb and his staff have acted promptly and competently to each of our programming customization requests.
Clifford A. Rieders,
Rieders Travis
Williamsport, PA
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"TrialWorks integrates our entire office through one interface, yet allows us to use products we know, like Microsoft Word and Outlook. We get the ability to track progress in all our files without having to learn a proprietary interface. We can trace real, tangible productivity gains to our use of TrialWorks. Case information and documents are available at the click of a mouse. When we create correspondence, we edit only the body of the letter; addressing, headers, salutations, and signature lines are all automated. Fax coversheets automatically generate with the addressee's name, phone number, fax number, etc. Attorneys can tell at a glance whether medical records have been requested and whether they have been received. With TrialWorks, you and your staff can handle more files and actually improve the quality of your work."
J. David Stradley
White & Associates
Raleigh, NC
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"Trialworks definitely increases efficiency. When speaking with a client, insurance adjuster, opposing counsel or medical provider I can quickly access information without leaving my desk to pull a file or even switching screens on the computer. I love the Notes feature. This enables me to quickly enter information and send it via e-mail with one click as well as provide a Report."
Michelle Wilson
Faddis, Oldham & Smith
Orlando, FL
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"I have finally taken the time to sit down and write to you concerning TrialWorks. I've been intending to write you this letter for some time, but have been unable to make the time. I want to tell you I think the product is great! What is even better thus far has been your response to our request for modifications and improvements in the program."
Terry A. Bell
Carimi Law Firm
Metaire, LA
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“I just wanted to let you know how pleased we are at Lawex's support during the installation and training process. Your accessibility and willingness to address the particular needs of our firm have made us very pleased with our choice. We were also tremendously impressed with our trainer, Bruce, who spent two weeks in our office. He has a superb knowledge of the product, was very organized and professional in his presentations, and was unfailingly cheerful and polite to our entire staff."
Liz Mulvey,
Crowe & Mulvey
Boston, MA
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Thank you! All set. Karl was a great help. I'm glad he offered to stop in
and help us get updated. Trialworks just keeps getting better! Thanks for
great support and a great product!

P.S. we are now exclusively running reports using the program
Jen Blough
Crowe & Mulvey
Boston, MA
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"I am part of a plaintiff's personal injury firm of 18 attorneys. We do only plaintiff's personal injury cases - including some medical mal. We selected TrialWorks as our case management software, and got it up and running two months ago. There has been the inevitable learning curve, but we are very happy with it. The program was created by a plaintiff's lawyer turned software engineer, and was clearly written with the plaintiff's PI practice in mind. It is written to integrate seamlessly with the Microsoft Office suite, and it does so very well. We had been using an earlier version of Word for a number of years, so this was fine with us. Because of the integration between TrialWorks and the Microsoft Office Suite, all of the email associated with a client is tracked in Outlook. There is also a seamless interface between calendared events in a specific case and your own Outlook calendar, complete with reminders, etc. Tasks integrate as well. The software comes in a version for smaller firms or solos (in fact, the version we have is new - it was originally designed for the smaller firm). All in all, we are very happy with it. Support for the program has been outstanding. I would be happy to talk further about specifics. I can be reached at 612-344-0417 or by email at svandyck@schwebel.com."

Sharon Van Dyck
Schwebel, Goetz & Sieben, PA
Minneapolis, MN
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I have been a Trialworks customer for years. Overall I have been extremely pleased with it. Robb and his folks are very knowledgable and provide good service.  You need to know the following: Scanning every doc eats up a lot of space. We have had to upgrade our hard drive several times. Be ready.Second, it is important that everyone in your office been on the same version of Windows. We just went to this in Sept - and it greatly reduced any glitches.
Third, RAM is critical. I would recommend Trialworks to anyone. Indeed, we now have the Trialworks team serve as our IT department; they do all updates and fix the inevitable glitches in our entire system (17 users) from Miami. Our bill for tech services has decreased and so has our downtime.
John Day
Day & Blair
Nashville, Tenn